A Study on the Customer Satisfaction towards Online.
This paper is an attempt to analyze customer satisfaction level in internet marketing. The primary goal of this research is to analyze the customer satisfaction of the online customers in cuddalore customer. The theoretical framework discusses in brief about the effects of customer retention on customer satisfaction.
Online stores are striving to increase customer satisfaction with their services but the presence of technical factors alone does not render customer satisfaction, consumer and business factors also need to be considered (Zeithaml, Parasuraman, and Malhotra, 2002).
To know the customer satisfaction level towards Flipkart.com online shopping website know about online consumer’s buying behaviours towards online shopping in Flipkartamong users in Chennai city.
P. Jayasubramanian, D. Sivasakthi, Ananthi Priya K. A Study on Customer Satisfaction towards Online Shopping. International Journal of Applied Research. 2015; 1(8): 489-495.
Khitoliya, P. (2014). Customers Attitude and Perception Towards Online Shopping. Indian journal of research, 3 (6), 18-21. Krishnamurthy. (2015). Customer perception and response towards online marketingin chennai city. Asia Pacific Journal of Research, 1 (XXVII), 44-56. Kumar, P. (2013). A Study on Customer Perceptions towards Online Promotions.
Customer Perception towards Online Buying Of Electronic Products from Flipkart and Amazon. To compare the customer satisfaction level from the online shopping provided by Flipkart and Amazon. III. Research Methodology The research design of the said research study is descriptive and analytical research. Descriptive research is a fact-finding.
TO STUDY THE LEVEL OF CUSTOMER SATISFACTION TOWARDS BAJAJ A PROJECT REPORT Submitted to the.